Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I could not have asked for a better experience

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    Berkshire Independent Hospital

    Sunday, 2 March 2025
  • Incredible care at Independent Berkshire Hospital! From the moment I walked in, I felt so looked after-everyone from reception to the nurses, anesthetic team, and doctors made the experience smooth and stress-free. They even added some fun to put me at ease! A special thanks to Jeremy, Hillary, Graham, John, Dr. Ali, Simon, and the rest of the amazing team whose names I sadly don’t remember. Your kindness and professionalism made all the difference! Highly recommend. ⭐⭐⭐⭐⭐

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    Berkshire Independent Hospital

    Friday, 21 February 2025
  • My experience of Berkshire Independent Hospital has been great. Communications are excellent and my visits have run smoothly.

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    Berkshire Independent Hospital

    Thursday, 20 February 2025
  • Everything was great, staff friendly and attentive. Very happy with my visit.

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    Berkshire Independent Hospital

    Wednesday, 12 February 2025
  • Overall experience very good. Wait time longer than I would have expected on occasion

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    Berkshire Independent Hospital

    Tuesday, 11 February 2025
  • The overall care on the day of the procedure was excellent, however when I had to go back a week later after diagnosis of an infection, the staff were stretched and the level of care wasn’t as good. I was very upset and two failed attempts of taking blood left me bruised and in a considerable amount of discomfort. Only after speaking with Mr Swanton was a decision made and infection treated.

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    Berkshire Independent Hospital

    Friday, 7 February 2025
  • This is a follow-up on my review a year ago. My husband Keith who had the HoLep procedure carried out by Mr Adam Jones and his team continue to have an amazing outcome with no problems.A big thank you to everyone

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    Berkshire Independent Hospital

    Thursday, 6 February 2025
  • Eric the receptionist is a huge asset to your team. Friendly, welcoming and when the coffee machine wasn't working in reception - yet again - he went out of his way to get a coffee from elsewhere. Exemplary customer service that you don't see often any more. The staff are the greatest bit about this hospital. The high prices and often faulty coffee machines not so much.

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    Berkshire Independent Hospital

    Friday, 31 January 2025
  • No concerns with my experience whatsoever.

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    Berkshire Independent Hospital

    Wednesday, 29 January 2025
  • Nothing negative to say , all 1st class

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    Berkshire Independent Hospital

    Wednesday, 22 January 2025
  • A clean friendly hospital .

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    Berkshire Independent Hospital

    Thursday, 9 January 2025
  • Great experience overall

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    Berkshire Independent Hospital

    Friday, 20 December 2024
  • I liked the hospital. The atmosphere was very pleasant

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    Berkshire Independent Hospital

    Monday, 9 December 2024

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The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

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