Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Everyone at New Hall was so warm and welcoming.

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    New Hall Hospital

    Monday, 3 February 2025
  • Very pleased with how the doctor had time at explaining on my coming hip operation. Without feeling scared and confused.

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    New Hall Hospital

    Monday, 3 February 2025
  • Always clean ..staff are friendly .. usually appointments are on time

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    New Hall Hospital

    Monday, 3 February 2025
  • Well what a morning on the 27th January 2025. Sitting waiting for my operation talking to a nurse when what sounded like an explotion hit the building ,ive never heard Thunder like it ever,the nurse ducked i screamed,the nurse made sure everyone was ok,i did think ohhh dear this does not look good. 10 mins after in walks MR Davis with that look that was going to give you bad news,yep the Theatres are out of action no kind off internet all taken out. T he nurse came in told me what was happing,obviousy i was upset,i had put my poor husband in a care place,all the normal things you panic about,but do you know what the nurses,the admin staff got it they understood me reasured me i would be priorty for my oparation,But as i said to them this could have been alot worse,no one is hurt and that is the most important thing, So a big thank to everyone nurses,hcc,admin,reception,you stayed calm and professional thru out,and hopefully no lasting damage,except for that nurses nerves, good luck with putting all back together again. Julie Nash undercare of Mr Davis

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    New Hall Hospital Tuesday, 28 January 2025
  • Great overall experience, staff and consultant friendly and approachable. Overall a good experience.

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    New Hall Hospital

    Monday, 27 January 2025
  • I had a knee replacement 7th December 2024. Mr Cox was my surgeon. From start to finish including pre op and post op appointments I was totally pleased with everything. Staff attentive and very caring. My surgery was a success and was able to bend my knee properly 4 weeks after . New Hall in my opinion one of the best hospitals. Clean, very well run and communication was amazing. Would recommend here to anyone. Thaankyou.

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    New Hall Hospital

    Saturday, 18 January 2025
  • Overall my experience was pleasant

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    New Hall Hospital

    Thursday, 16 January 2025
  • Very welcoming

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    New Hall Hospital

    Thursday, 16 January 2025
  • Very good experience

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    New Hall Hospital

    Tuesday, 14 January 2025
  • Clean environment, friendly and professional staff.

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    New Hall Hospital

    Monday, 13 January 2025
  • Absolutely wonderful hospital with wonderful staff. Care was first class. I was lucky enough to be a patient there under NHS. The post op care was also fantastic.

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    New Hall Hospital

    Saturday, 11 January 2025
  • The facilities and customer service were of the standard one would expect to receive

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    New Hall Hospital

    Monday, 6 January 2025
  • Great! Thank you.

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    New Hall Hospital

    Friday, 3 January 2025

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