Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
-
I had my gallbladder out and I couldn't have had a better experience,the staff were so lovely and helpful,very clean and the food was lovely to
West Midlands Hospital
Wednesday, 5 February 2025 -
What a hospital and what lovely staff. I went in today, for hydrocele repair on the NHS. Turns out when Mr Matthews got to the site of the problem, it was not a hydrocele (misdiagnosis) I am now referred back to my GP who did not make the diagnosis for another Ultrasound. My experience today, which turned out to an exploratory operation, was second to none. Everyone who dealt with me had excellent communication skills, was kind and caring. Excellent. Thank-you. Mr Walters. (Dudley)
West Midlands Hospital
Sunday, 12 January 2025 -
Had my operation here today. Really good experience. Staff were very friendly, reassuring and caring especially nurse Sadie, ODP Stuart and the HCA (I've forgotten her name, sorry). Thank you all.
West Midlands Hospital
Tuesday, 17 December 2024 -
Since my arrival I have been nothing but looked after. It was incredible. I was having a twin hernia operation. I was reassured beforehand. After op I was looked after like a lord. I can only say that the nurse, Blithe is not only an asset but a lovely person. Puts faith into compassion. Nothing any bother all night long, I’m glad they decided to keep me in as initially I was hoping to go home. 100% recommendation - thank you also to the catering lady ..
West Midlands Hospital
Wednesday, 27 November 2024 -
West Midlands Hospital
Saturday, 26 October 2024 -
West Midlands Hospital
Friday, 11 October 2024 -
Superb, looked after me so well, staff superb, these people deserve all the praise they get, hospital is so clean ,the staff professional and so friendly thank you so much for looking after me, SUPERB
West Midlands Hospital
Monday, 30 September 2024 -
Word can’t describe just how good this hospital is, the staff are beyond fantastic and so friendly, the facilities are superb, clean, fresh and well managed. I had my left hip replaced, it took three months from being referred to getting a new full hip. This really has to be the model for future, non emergency surgery scheduled and done on the allotted day. So from me a huge thank you.
West Midlands Hospital
Tuesday, 24 September 2024 -
Thank you to the hospital Thank you to all doctors and nurses. Thank you for taking good care of the hospital. The surgery went well. Thank you very much Staying in the hospital thought that I was in a five-star hotel.😅🥰
West Midlands Hospital
Sunday, 8 September 2024 -
I had a Laparoscopic Cholecystectomy this morning at West Midlands Hospital. Both Stourside (for initial appts and pre op) and WM hospital have made me feel so at ease. They were both immaculate hospitals and WM hospital had the benefit of having my own modern room with privacy and an en-suite. All staff were wonderful but a special mention to Linda from me. Such an amazing Lady who made me feel so at ease and comforted me throughout my tears and anxiety. Even waiting for me after her shift to walk me out 🥹 Thank you both Stourside and West Midlands hospital. I am so grateful for the personable care you provided to me.
West Midlands Hospital
Tuesday, 3 September 2024 -
I had my gallbladder removed yesterday morning at West Midlands Hospital and the care was phenomenal from start to finish. The staff truly go above and beyond for their patients and this ranged from theatre staff, to nurses and the catering team. The whole environment at both Stourside hospital and West Midlands is so efficient, on all three visits I was dealt with promptly with caring and professional staff. The overall experience was incredible, super clean, lovely spacious and modern rooms with privacy and an en-suite. The catering staff kept popping in and bringing drinks and food menus, I felt so well cared for. A special mention to Dr Sahawella, a fantastic surgeon who really explained everything in detail and always with a warm smile. Sabrina my wonderful friend working in recovery and Rob who kept me so calm and relaxed as I was waking up, he even popped up to see me after and check in with me. Jack in theatre you were so kind and chatty I forgot where I was and I had zero nerves whilst being put under. I can honestly say any anxieties will be forgotten when you go for surgery because the staff truly make it a calm and relaxing experience for their patients. I was almost disappointed when I got discharged because I was excited for what felt like an overnight spa break with wonderful food 😂😂
West Midlands Hospital Sunday, 1 September 2024
-
I cannot praise and recommend enough, as a person terrified of hospitals the whole process and facilities from catering reception nursing staff to anesthetist and surgeon was friendly calming cheerful and beyond impeccable Thank you all for everything !
West Midlands Hospital
Tuesday, 9 July 2024 -
I had to get an endoscopy done. Want to thank Tracy,Cody n Vicky. They were so helpful n caring. The doctor was excellent.
West Midlands Hospital
Wednesday, 19 June 2024 -
West Midlands Hospital
Friday, 14 June 2024
