Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • The experience was a good one even though me appointment was a half hour late.

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    Woodland Hospital

    Tuesday, 11 March 2025
  • I have just returned home from Woodlands hospital after my second total hip replacement under the care of Dr Massraf. I would like to thank him and the anaesthetist who carried out my procedure on both occasions for the care and skill they exercise in their work, it was amazing. I would also like to thank all of the nurses and ancillary staff (sorry too many names to mention) for their professionalism, kindness and helpfulness they are amazing people and made my stay very comfortable, nothing was ever too much trouble. I would also like to thank John the Pharmacist who took great care to ensure I understood what my going home medication was, how and when to take it. I may need knee surgery at some point in the future, if so my first choice would be Woodlands Hospital.

    star rating

    Woodland Hospital

    Monday, 10 March 2025
  • I have just returned home from Woodlands hospital after my second total hip replacement under the care of Dr Massraf. I would like to thank him and the anaesthetist who carried out my procedure on both occasions for the care and skill they exercise in their work, it was amazing. I would also like to thank all of the nurses and ancillary staff (sorry too many names to mention) for their professionalism, kindness and helpfulness they are amazing people and made my stay very comfortable, nothing was ever too much trouble. I would also like to thank John the Pharmacist who took great care to ensure I understood what my going home medication was, how and when to take it. I may need knee surgery at some point in the future, if so my first choice would be Woodlands Hospital.

    star rating

    Woodland Hospital

    Monday, 10 March 2025
  • Nice calm, quiet waiting area with coffee available. Chairs could be more comfortable!! Very helpful, friendly receptionists.

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    Woodland Hospital

    Tuesday, 4 March 2025
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    Woodland Hospital

    Tuesday, 25 February 2025
  • My first time in a private hospital. I was happy with the experience.

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    Woodland Hospital

    Monday, 24 February 2025
  • Staff are always very friendly and helpful. Clean well organised hospital, would highly recommend.

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    Woodland Hospital

    Tuesday, 18 February 2025
  • I had a knee replacement in May 2024. The whole experience from my first consultation in Feb 2024 through to the operation and after care including physiotherapy has been amazing. Mr Shah and his team are very professional, polite and dedicated. Keep up the good work. and thank you.

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    Woodland Hospital

    Sunday, 16 February 2025
  • Easy pleasant staff

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    Woodland Hospital

    Thursday, 13 February 2025
  • I recently had a hip replacement at woodlands hospital on 23/01/2025 under the care of Dr Massraf. My journey from start end was the best care I have ever received. The reassurance from all staff from reception to all areas that dealt with me that day. The care and compassion is second to none, they made me feel welcome and comfortable throughout my stay day and night, I would like to give a special mention and a massive thank you to staff nurse Leanne G & Healthcare assistant Stacey E nothing was a problem, assisted with all my needs I can not thank you both enough. I would highly recommend woodlands hospital to friends and family. Amazing team of specialitys. You are all amazing at what you do. Thank you ALL Maxine Kwiecien

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    Woodland Hospital

    Wednesday, 12 February 2025
  • Brilliant hospital!

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    Woodland Hospital

    Wednesday, 12 February 2025
  • All the staff I encountered gave their utmost attention and help, which made the visit reassuring and go smoothly.

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    Woodland Hospital

    Monday, 10 February 2025
  • I found the whole process well Organised and efficient

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    Woodland Hospital

    Monday, 10 February 2025
  • Lovely hospital, very clean, courteous staff and doctor was very professional

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    Woodland Hospital

    Friday, 7 February 2025

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