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Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

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Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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nancy-edwards

Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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marcus-brown

Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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steve-harris

Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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matthew

Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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jessica-dempster

Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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dale-town

Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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lisa-camden

Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Patient Stories

Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Trafford Gordon

Pinehill Hospital

Hip Replacement
Orthopaedics

As an active young individual, aged 34 in full time employment, struggling to make it past lunch time without suffering in pain...

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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Had a Hernia repair on the 21st of April.Just wanted to say from the pre-op to the time I was permitted to go home the hospital staff were first class.Special mention goes to one of the theatre assistants (Tino) who put me at ease prior to going into theatre.If I ever have to have treatment in the future i would not hesitate in choosing this hospital.Again a big thank you to all the staff. Graham Jones. UPDATE 1/3/24 I went in for another small Hernia repair and again couldn't have asked for better care. Again from entering reception to leaving to go home the care and attention from all staff was exceptional. A special mention to young nurse Heather. I think she is quite new to her role but she is a credit to the hospital. Thanks for your care 👍 Update 14/5/24 Again another visit to this great hospital,this time for a Hip Replacement. Again wonderful care was shown throughout my one night stay. Here are a few special mentions that made my stay such a caring experience..Nurses- Rebekka,Lauren,Laura& Kirsty. Anaesthetics-Andy & Lovemore. Physiotherapy - Jenny & Ioeun. Bloods - Emmanuel & Veronica. Apologies for the other staff I've forgotten,but all are wonderful people who are a credit to their profession. Graham Jones.

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    West Midlands Hospital Thursday, 16 May 2024
  • Thank you everyone at Renacres Hospital. From the moment I arrived I was put at ease, looked after and totally reassured. From the office staff, catering staff, and especially the nurses thank you. Mr Oakley and the anesthetic team are superb. I was terrified going into surgery, but they made it a lot less stressful and completely pain free. The aftercare from all the nurses is faultless, the food was super aswell, Im celiac and no problems at all. The physiotherapy team again amazing. Two weeks after a full hip replacement I'm walking without crutches in the house. Thank you to everybody you are all amazing people.

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    Renacres Hospital

    Thursday, 16 May 2024
  • Had an operation here this week and it is by far the best medical care I’ve every received, from start to finish! The hospital is so clean and the staff can’t do enough, recovery was fast and straight forward. If I was to ever need an operation again I would definitely visit back buckshaw hospital.

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    Buckshaw Hospital

    Thursday, 16 May 2024
  • Lovely hospital. Parking sometimes a problem.

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    North Downs Hospital

    Wednesday, 15 May 2024
  • Miss Lone and the whole gynaecology team are amazing!! Usually anxious and nervous, I had the best experience during my surgery and everything was first-class start to finish. Would recommend this clinic in a heartbeat. Thank you all ❤️🥹

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    Duchy Hospital

    Wednesday, 15 May 2024
  • Oaklands clean and as expected of a private hospital. All staff pleasant and friendly

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    Oaklands Hospital

    Wednesday, 15 May 2024
  • Overall excellent regarding staff but I marked good twice because there was only one patient toilet and it felt embarrassing waiting outside the door in a busy corridor overlooked by the waiting room. Also, the floor had a lot of toilet paper scraps on it. Also, I found the waiting area to be a bit stressful as there were only uncomfortable banquette style seating. Personally, I prefer an individual chair and don't enjoy sitting right up close to other people.

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    Duchy Hospital

    Wednesday, 15 May 2024
  • Pleasant and friendly atmosphere and staff I was early for my appointment but was seen at the exact time it was scheduled for

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    Euxton Hall Hospital

    Wednesday, 15 May 2024
  • Excellent service, lots of parking

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    Euxton Hall Hospital

    Wednesday, 15 May 2024
  • I recently had knee surgery at Woodthorpe Hospital, and I couldn't be more pleased with the experience. From the moment I arrived, the quality of care and services was exceptional. The staff were attentive, professional, and compassionate, ensuring I was comfortable and well-informed throughout the process. The surgery itself went smoothly, and the post-operative care was thorough and supportive. Overall, Woodthorpe Hospital provided outstanding medical care, making my recovery as smooth as possible. Would highly recommend

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    Woodthorpe Hospital

    Wednesday, 15 May 2024
  • Euxton Hall is a 1st rate hospital, the nurses are so kind and helpful and nothing is too much trouble , i would certainly recommend this hospital to anyone.

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    Euxton Hall Hospital

    Wednesday, 15 May 2024
  • Contact Dr Abiodun on herbal cures and remedies,l am a living testimony he cures all kinds of disease and virus with his natural root and herbs. Dr Abiodun's herbal medicine and detox has helped me with my diabetes and high blood pressure, contact him on: abiodunherbalcenter@gmail.com Reach out to him via http://wa.me/+2348148798783 or https://www.facebook.com/profile.php?id=61557409217115&mibextid=dGKdO6

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    New Hall Hospital

    Wednesday, 15 May 2024
  • Very good care

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    Oaks Hospital

    Wednesday, 15 May 2024
  • Great experience, but separate waiting rooms are very victorian in nature. Not sure this is needed, or inclusive.

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    Euxton Hall Hospital

    Wednesday, 15 May 2024
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