Patient Feedback

Not a patient myself, but the daughter of a very happy patient! The treatment my mother received from start to finish was second to none, i would like to thank every single one of the incredibly hard working wonderful staff that do this company proud! I would though, especially like to thank Sonia Herron-Moore, whose care, support and love could not be described in words. My mom is an incredibly strong woman, and for the first time i saw her worry about her imminent hip operation, however the shining light which is Sonia came and collected her and took her up for her surgery, calming her down as she waved us all goodbye. By the time she’d settled in her room and given us a call she was already 100% calmer, allowing us all to breathe! That evening when I went to see my mom, she was a new woman! Sonia came in and i could immediately tell my mom was in the safest most caring hands. I was absolutely terrified of visiting hours knowing i would have to leave her once again in just a few hours time, but after meeting Sonia i knew mom was in the best hands and in for a great night. She kept us both well informed and entertained throughout and we always looked forward to her drop-ins!! When it was time to take my mom home, she went above and beyond once again. Noticing how nervous i was to be the one collecting mom after the surgery she helped me to walk her down to the car. She helped me get her into my tiny fiesta with absolute ease, whilst also giving me tips for how to safely get her in and out of the car for future reference, which was greatly appreciated. Since being home moms re-told many stories from their interactions showing this daunting surgery has been bypassed by the incredible service provided! I could not praise this incredible woman anymore if i tried! She deserves all the credit in the world - From our ENTIRE family to you - Thank you so very much.