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Patient Stories

Hear from our patients speaking about their experience with Ramsay Health Care UK.

Rebecca Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Dr Kunasingam explained to us the whole procedure around the keyhole surgery, and I felt it was the right surgery for me. The down time after the operation was so short that I could carry on with my j...

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Carol Damus

Rivers Hospital

Total Knee Replacement
Orthopaedics

I had a total knee replacement at Rivers Hospital, but the last 2.5 years were very painful. The knee would go out of alignment and the lower limb was going up further towards the left, so there was a...

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Heath Samples

Clifton Park Hospital

Hip replacement
Orthopaedics

Five years ago, 50 year old Heath Samples from Scarborough, North Yorkshire was told that he would need hip surgery. Worried that surgery and recovery time would affect his active lifestyle and work, ...

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William

Duchy Hospital

Knee Replacement
Orthopaedics

As a busy individual, business owner who loves to spend time outdoors when possible, severe knee pain was holding me back as it was badly affecting my mobility. As a longstanding patient of Duchy Hosp...

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Nancy Edwards

The Yorkshire Clinic

Knee Replacement
Orthopaedics

I have suffered with osteoarthritis in my knees for over 10 years; originally starting with an episode of rheumatoid arthritis which burnt itself out but left me with osteoarthritis in several joints....

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Marcus Brown

Rivers Hospital

ACL Reconstruction
Orthopaedics

I had an ACL Reconstruction at Rivers Hospital, did try physiotherapy first as I originally did the injury two years ago. I just didn't have the strength anymore, my knee started locking out when runn...

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Steve Harris

The Yorkshire Clinic

Gastroscopy and Colonoscopy
Endoscopy

I came in for an endoscopy: both a gastroscopy and colonoscopy after an urgent referral from my GP and I met with Mr Griffiths. I was admitted several months ago, right in the middle of Covid lockdown...

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Debora Lea Wright

Woodland Hospital

Spinal Surgery
Orthopaedics

Debora Lea Wright has been receiving treatment from Orthopaedic Surgeon Mr Shukla, Spine Surgeon Mr Amit and from the Woodland Physiotherapy department. The Woodland team are helping Debora to return...

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Matthew

Springfield Hospital

Gastric Sleeve
Weight Loss Surgery

I had a gastric sleeve through Ramsay Health Care. I couldn't continue the way I was going, I was 28 Stone at 23 years old, and it’s not the best way to be especially at such a young age. The informa...

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Jessica Dempster

West Valley Hospital

Keyhole Bunion Surgery
Orthopaedics

Although the feet don't look nice, it's more than that, they’re incredibly painful. So being able to actually have this operation and have it corrected is amazing. Just before the surgery, we had a qu...

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Dale Town

The Yorkshire Clinic

Colonoscopy
Endoscopy

In November 2019 my younger brother Stephen passed away. He had bravely battled with bowel cancer from his diagnosis in late 2018. Stephen’s diagnosis was a massive shock to my family. His death conti...

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Lisa Camden

The Yorkshire Clinic

Gall stone removal
General Surgery

Lisa has been aware of the fact that she had gall stones following an ultrasound scan approx. 7-8 years ago. For the last 12 months, Lisa had 3 or 4 attacks of gall bladder symptoms where the pain wa...

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Jim Hughes

Duchy Hospital

Hip Replacement
Orthopaedics

I had a full hip replacement on the right side by Ramsay Duchy (Truro). I looked on Ramsay’s website to see my options, and then went for a consultation. I talked to them about my payment optio...

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Peter Elkins

Ashtead Hospital

Lumbar Decompression
Orthopaedics

I had a lumbar decompression at Ramsay Ashtead. Due to time restraint, and being in pain, I needed to get in for treatment as soon as possible...

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Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Not a patient myself, but the daughter of a very happy patient! The treatment my mother received from start to finish was second to none, i would like to thank every single one of the incredibly hard working wonderful staff that do this company proud! I would though, especially like to thank Sonia Herron-Moore, whose care, support and love could not be described in words. My mom is an incredibly strong woman, and for the first time i saw her worry about her imminent hip operation, however the shining light which is Sonia came and collected her and took her up for her surgery, calming her down as she waved us all goodbye. By the time she’d settled in her room and given us a call she was already 100% calmer, allowing us all to breathe! That evening when I went to see my mom, she was a new woman! Sonia came in and i could immediately tell my mom was in the safest most caring hands. I was absolutely terrified of visiting hours knowing i would have to leave her once again in just a few hours time, but after meeting Sonia i knew mom was in the best hands and in for a great night. She kept us both well informed and entertained throughout and we always looked forward to her drop-ins!! When it was time to take my mom home, she went above and beyond once again. Noticing how nervous i was to be the one collecting mom after the surgery she helped me to walk her down to the car. She helped me get her into my tiny fiesta with absolute ease, whilst also giving me tips for how to safely get her in and out of the car for future reference, which was greatly appreciated. Since being home moms re-told many stories from their interactions showing this daunting surgery has been bypassed by the incredible service provided! I could not praise this incredible woman anymore if i tried! She deserves all the credit in the world - From our ENTIRE family to you - Thank you so very much.

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    West Midlands Hospital Friday, 3 May 2024
  • All the team performed a brilliant operation on my left knee. I am no longer in pain and the limp has gone. I have recovered well, plenty of exercising, keeping flexible. Many thanks to the nursing staff and physiotherapists too. Wonderful hospital and staff, thank you very much.

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    Woodland Hospital

    Friday, 3 May 2024
  • Excellent

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    Woodthorpe Hospital

    Thursday, 2 May 2024
  • Everyone was very professional and caring, from the reception onwards.

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    Woodthorpe Hospital

    Thursday, 2 May 2024
  • Short wait time, friendly staff. Clean environment

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    Woodthorpe Hospital

    Thursday, 2 May 2024
  • Relaxing soundings. Friendly and helpful staff

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    Euxton Hall Hospital

    Thursday, 2 May 2024
  • Very friendly reception staff. The hospital was easy to find with plenty of parking available. The inside was very clean and welcoming also.

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    Oaklands Hospital

    Thursday, 2 May 2024
  • Every time I've visited the staff have been polite and friendly.

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    Woodthorpe Hospital

    Thursday, 2 May 2024
  • Very good

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    Euxton Hall Hospital

    Thursday, 2 May 2024
  • Friendly and professional.

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    Stourside Hospital

    Thursday, 2 May 2024
  • Very clean hospital, plenty of free parking spaces, great helpful receptionists, added bonus of a coffee machine in the waiting area. Waiting time in total was around 10 minutes.

    star rating

    Stourside Hospital

    Thursday, 2 May 2024
  • Lovely helpful staff and clean environment.

    star rating

    Woodthorpe Hospital

    Thursday, 2 May 2024
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