Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Extremely clean and very calm Hospital

    star rating
    Duchy Hospital - Wednesday, 6 August 2025
  • My visit to Duchy Hospital and the endocrinology consultation went very smoothly. The doctor dedicated a lot of time to me and provided all the information I needed regarding my thyroid nodule. He clearly explained both the positive and potential negative outcomes in case the nodule turned out to be malignant. Although my appointment was delayed by 30 minutes, I completely understand—this was likely because the doctor takes time with each patient to make sure they feel informed and reassured, just as I did. The doctor recommended a biopsy, which was scheduled less than a month after the consultation. Thanks to his care and attention, I am now under regular follow-up at the hospital and feel confident in the care I'm receiving.

    star rating
    Duchy Hospital - Monday, 28 July 2025
  • Excellent.

    star rating
    Duchy Hospital - Tuesday, 24 June 2025
  • From my initial visit for consultation, through surgery as a day-care patient & for my consultation pending discharge; I have been delighted with the excellent service and care. Reception have been so helpful & efficient in making my visits smooth & relaxed. Nursing & Overall hospital staff attention during my visits have been first class. My thanks especially to all who took care of me from admission to surgery through to post-op discharge. My recent return for review & subsequent case closure was a very positive experience. Thank you to all those at Duchy who took first class care of me throughout my journey.

    star rating
    Duchy Hospital - Friday, 13 June 2025
  • There was a lengthy wait for my consultation but the waiting area was comfortable with plenty of seating.

    star rating
    Duchy Hospital - Friday, 13 June 2025
  • Duchy hospital is a well run hospital.

    star rating
    Duchy Hospital - Wednesday, 11 June 2025
  • Slight problem in post operative situation but dealt with in a pleasant and reasonable manner.

    star rating
    Duchy Hospital - Tuesday, 10 June 2025
  • I found my visit to The Duchy hospital vey clean and the staff were very friendly

    star rating
    Duchy Hospital - Monday, 9 June 2025
  • Friendly helpful staff, appointment was on time.

    star rating
    Duchy Hospital - Thursday, 5 June 2025
  • Great hospital, well organised and nice welcome as you come in. Nothing to complain about!

    star rating
    Duchy Hospital - Thursday, 5 June 2025
  • Everyone was very helpful at my appointments

    star rating
    Duchy Hospital - Tuesday, 3 June 2025
  • Excellent.

    star rating
    Duchy Hospital - Tuesday, 27 May 2025
  • Excellent experience helpful and friendly staff and Consultant

    star rating
    Duchy Hospital - Sunday, 25 May 2025
  • Overall impression very good

    star rating
    Duchy Hospital - Wednesday, 21 May 2025
  • The Duchy and PKP (he walks on water) put me back on my feet after being fully crippled.

    star rating
    Duchy Hospital - Monday, 19 May 2025

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

*Acceptance is subject to status. Terms and conditions apply. Ramsay Health Care UK Operations Limited is authorised and regulated by the Financial Conduct authority under FRN 702886. Ramsay Healthcare UK Operations is acting as a credit broker to Chrysalis Finance Limited.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud