Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Absolutely wonderful hospital with wonderful staff. Care was first class. I was lucky enough to be a patient there under NHS. The post op care was also fantastic.

    star rating

    New Hall Hospital

    Saturday, 11 January 2025
  • The facilities and customer service were of the standard one would expect to receive

    star rating

    New Hall Hospital

    Monday, 6 January 2025
  • Great! Thank you.

    star rating

    New Hall Hospital

    Friday, 3 January 2025
  • Lovely experience, everyone was very friendly and the hospital is very clean.

    star rating

    New Hall Hospital

    Friday, 3 January 2025
  • Very welcoming, clean, clear explanation of what was going to happen throughout the day

    star rating

    New Hall Hospital

    Friday, 3 January 2025
  • Everything was very smooth

    star rating

    New Hall Hospital

    Thursday, 2 January 2025
  • As comfortable as could be under the circumstances

    star rating

    New Hall Hospital

    Thursday, 2 January 2025
  • No problems so far.

    star rating

    New Hall Hospital

    Thursday, 2 January 2025
  • I have recently had Acdf surgery done at New Hall on the 17th Dec under the care of David Chapple Everyone at the hospital have been wonderful. It's early days but so far so good. I can honestly say treatment wise I could not have wished for better care I was an NHS patient but I had felt like I had been treated privately. I have left New Hall making a lot of friends, if I could give more stars I would. Thank you New Hall Best wishes James Scammell

    star rating

    New Hall Hospital

    Monday, 23 December 2024
  • Once able to arrange out patient appointment. All went well. Telephone system is a nightmare. 7 options seriously?

    star rating

    New Hall Hospital

    Saturday, 21 December 2024
  • Very clean. Friendly staff. Refreshments available. Very timely

    star rating

    New Hall Hospital

    Friday, 20 December 2024
  • All staff are so friendly and helpful. You don’t feel like you’re going to hospital yet all so professional at the same time

    star rating

    New Hall Hospital

    Wednesday, 18 December 2024
  • Very easy experience at New Hall, all the staff are so pleasant and helpful.

    star rating

    New Hall Hospital

    Tuesday, 17 December 2024
  • Everyone at New Hall Hospital has been so helpful. I received my initial appointment quickly, with a follow up scan 2 days later with a follow up all in the same week. Surgery was completed the following week; so all in all it took 2 weeks which was amazing. On the day of Surgery I was checked in very quickly, with all nurses, consultants, physio, canteen coming to see me in succession. I was constantly updated along the way, a very well planned process which ran smoothly & was faultless. Everyone was so lovely! so thankful to them all. I would highly recommend New Hall Hospital along with Mrs Claire Freeman and her team.

    star rating

    New Hall Hospital

    Monday, 16 December 2024

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback