Patient Feedback
We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
-
Every staff member clinical and non clinical that I came into contact with were cheerful and helpful. Nothing was to much trouble. The nurses both on the ward and downstairs in outpatients were amazing. They work really hard and were kind, caring and supportive.
Oaks Hospital
Thursday, 13 March 2025 -
I had a great experience overall. Would definitely recommend as I was well taken care of
Oaks Hospital
Thursday, 13 March 2025 -
I would highly reccomend.
Oaks Hospital
Thursday, 13 March 2025 -
Very pleasant and clean
Oaks Hospital
Thursday, 13 March 2025 -
Excellent as expected
Oaks Hospital
Thursday, 13 March 2025 -
Always on time for appointments. Staff were always friendly and helpful.
Oaks Hospital
Thursday, 13 March 2025 -
Staff were friendly on arrival and explained the car park system and where to locate my consultant. I was seen very promptly.
Oaks Hospital
Wednesday, 12 March 2025 -
Very clean and nice hospital! All the nurses and HCAs in outpatients were extremely helpful and lovely and fitted me in for my heart monitor straight away!! Thank you very much
Oaks Hospital
Wednesday, 12 March 2025 -
From the minute we arrived all the staff were extremely helpful and very friendly polite could not do enough for us
Oaks Hospital
Wednesday, 12 March 2025 -
Everything was excellent, staff is absolutly brilliant and friendly.Absolutely fantastic service from start to finish.
Oaks Hospital
Wednesday, 12 March 2025 -
The hospital was warm and comfortable in the reception and waiting area.
Oaks Hospital
Wednesday, 12 March 2025 -
It seems the Oaks Hospital has lately gone downhill a bit. Many of its doctors are only working there on a part time basis, e.g. main day job is with the NHS, e.g. in an NHS Hospital, and then they earn some extra cash privately in the evening, when they are already tired from the day job. Also, the payment systems used by the Oaks Hospital are a bit chaotic. One doctor who we consulted in the evening always brought his own card reader, probably didn't trust other payment services used by the Oaks Hospital. The MRI Scan department only accepted bank transfers, no acceptance of card payments. And some services in the Oaks Hospital use the hythehopes.com payment service, but that one doesn't accept American Express, nor does it work for foreign Mastercard. Also, we asked for copies of an MRI Scan results several weeks ago, but haven't yet received any.
Oaks Hospital Monday, 10 March 2025
-
Overall experience was very good in all area’s. While at the oaks
Oaks Hospital
Monday, 10 March 2025 -
I had my knee replacement carried out in august 2024. From the initial appointment with my consultant to the after care I couldnt fault the Oaks. The staff were just wondful and didn't make me feel silly when I was in pain and had a little tear. I cannot thank them all enough for no 1 service throughout the process
Oaks Hospital
Monday, 10 March 2025 -
Smooth and welcoming
Oaks Hospital
Saturday, 8 March 2025
