Can I access my medical records?

Under the Information Commission Office (ICO) rules you have the right to get a copy of the information that is held about you. This is known as a subject access request.

This right of subject access means that you can make a request under the Data Protection Act to any organisation processing your personal data. The Act calls these organisations ‘data controllers’.

Data controllers include Ramsay Health Care at Springfield Hospital.

When requesting your personal information you should include the following:

Please note doctors working privately at Springfield could also be registered as data controllers and therefore may hold their own records. You will need to write to them separately if you wish to request their records about you as well.  Please submit a letter in writing addressed to the doctor courtesy of Springfield Hospital and including the same information as detailed above.

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Our patients are at the heart of what we do

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    Friendly hospitals

    Our company ethos "People caring for people" means that every single day our teams selflessly put our patients' needs before their own to help deliver quick access to treatment, so you and your family do not have to worry and wait.

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    Consultant led care

    With more than 2500 consultants throughout the UK, you can opt for a specialist in the treatment you require. They will remain dedicated to your care throughout your stay and follow-up consultations.

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    Excellent infection prevention

    Full adherence to all guidance issued from professional organisations including the Government and Public Health England.

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    We can provide access to a dedicated member of staff to talk through any concerns you may have prior to attending hospital.

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    Free on-site parking

    Our hospitals are ensuring we have as many free car parking spaces available for our patients as possible.

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Flexible payment options

to suit you

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0% Payment Plans

Spread the cost of your treatment with fixed, monthly payments over a time period to suit you.

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Self-funding Patients

We offer an alternative range of ways to pay, so you can choose which one best suits you and your finances.

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Private Medical Insurance

Use your private medical insurance to fund your treatment through our simple referral process.

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are medically justified, and we do not offer treatments that are purely aesthetic / to change your appearance.

Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud