Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Must be grumpy and hate life to be a receptionist here

    star rating

    Ashtead Hospital

    Tuesday, 26 November 2024
  • It was very satisfactory

    star rating

    Ashtead Hospital

    Tuesday, 26 November 2024
  • Good environment and facilities

    star rating

    Ashtead Hospital

    Tuesday, 26 November 2024
  • Clean and modern hospital, good parking and waiting areas

    star rating

    Ashtead Hospital

    Wednesday, 20 November 2024
  • Unable really to comment as didn’t attend consultation in the end but previously a family member was there and said it was very nice.

    star rating

    Ashtead Hospital

    Wednesday, 20 November 2024
  • Nice experience

    star rating

    Ashtead Hospital

    Tuesday, 19 November 2024
  • The whole experience was very goo

    star rating

    Ashtead Hospital

    Tuesday, 19 November 2024
  • The receptionist was quite short with me, didn't seem to rate me high on her importance chart

    star rating

    Ashtead Hospital

    Friday, 15 November 2024
  • Excellent Ramsay Hospital.

    star rating

    Ashtead Hospital

    Thursday, 14 November 2024
  • Excellent care by friendly staff

    star rating

    Ashtead Hospital

    Wednesday, 13 November 2024
  • I had first class service from the consultant and the hospital staff. Nothing was too much and on the day of surgery, I had a dedicated nurse helping me every step of the way. I was looked after and kept informed and I received the highest level of care from everyone.

    star rating

    Ashtead Hospital

    Thursday, 7 November 2024
  • The hospital has a very good reputation for private health care, and I can certainly endorse that. 10/10

    star rating

    Ashtead Hospital

    Tuesday, 5 November 2024
  • I was warm and comfortable and didn’t have to wait too long as I was seen on time

    star rating

    Ashtead Hospital

    Tuesday, 5 November 2024
  • I recently visited Dr. Chris Panos here for a follow-up on a glaucoma routine test, as the previous OCT results had left me with lingering doubts. After a routine check with an ophthalmologist on Harley Street that left me with even more uncertainty than answers, I was feeling incredibly uneasy. The ophthalmologist I saw previously did little to clarify my concerns, and I wouldn’t recommend that experience to anyone. In contrast, Dr. Panos was exceptional. Though he was running behind due to technical difficulties that delayed appointments (absolutely not his fault), he conducted each test in such a professional way, carefully explaining each step and confirming I had nothing to worry about—which completely removed all my doubts. His clarity and patience lifted an enormous weight off my mind, and his professionalism and compassion were genuinely reassuring. Dr. Panos goes beyond simply being a good or excellent doctor; he stands out as someone truly dedicated to patient care. I want him to know how much this visit meant to me—he restored my peace of mind. I would recommend him to everyone I know. Dr. Panos, if you’re reading this, thank you for your knowledge and kindness. Please continue to offer this exceptional service; patients will be so grateful. — Vitangelo

    star rating
    Ashtead Hospital Saturday, 2 November 2024
  • I had to wait almost an hour for my appointment and the consultant did actually leave before we caught up with him. There was a clear disconnect between the hospital list and the consultants list that a little bit more process could resolve.

    star rating

    Ashtead Hospital

    Monday, 28 October 2024

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback

Paying for yourself?

Get in touch

Need some advice on a treatment price or booking an initial appointment?

We're here to help.

BOOK ONLINE

Or send us a message...

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.