Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • I recently had an intradermal cyst removal from my right jawline, and I cannot recommend Miss Anesti and her team highly enough. From the initial consultation to the aftercare check-up, their professionalism and accommodating nature stood out. The entire team was absolutely fantastic, especially as I was quite nervous about the procedure. They took the time to walk me through each step, which really helped put my mind at ease. I would definitely return to Miss Anesti for any future needs and highly recommend her services to anyone considering similar surgery. A heartfelt thank you to Miss Anesti and everyone at Mount Stuart Hospital for their exceptional care!

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    Mount Stuart Hospital

    Monday, 18 November 2024
  • The hospital was clean, quiet and organised. All of the hospital staff made sure I was comfortable during my visit.

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    Mount Stuart Hospital

    Friday, 15 November 2024
  • From arriving to theatre, the whole process was faultless. Professionalism throughout. The best hospital food Ive ever tasted. A big thank you to all the staff from every department that made my stay enjoyable

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    Mount Stuart Hospital

    Monday, 4 November 2024
  • Very good and convenient location. Minimal waiting time

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    Mount Stuart Hospital

    Monday, 4 November 2024
  • It was a pleasure to be having my operation at mountstuart hospital the staff was all lovely & was very helpful towards me & took good care of me. I was very pleased with my result

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    Mount Stuart Hospital

    Sunday, 20 October 2024
  • I had excellent care at Mount Stuart Hospital on 07/10/24. My first surgical procedure. Under the excellent care of Miss Leggott (Consultant Gynaecologist) who explained thoroughly the procedure, booked my procedure in a timely manner and always leaves me feeling reassured that I am going to receive the best care possible. On the day, was welcomed by friendly reception staff, treated with kindness, good humour and sensitivity by Michelle (HCA) till my procedure where I met the anaesthetist Tamara who explained everything clearly about what was going to happen, medication administered by lovely nurse (sorry name escapes me) and friendly theatre nurses who took excellent care of me during and after my procedure. Now back home making a good recovery. Follow up call next day was appreciated. You are a credit to your profession. Thank you.

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    Mount Stuart Hospital Saturday, 12 October 2024
  • Very professional. I felt relaxed and informed

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    Mount Stuart Hospital

    Friday, 11 October 2024
  • First class

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    Mount Stuart Hospital

    Friday, 11 October 2024
  • Clean, calm environment with outstanding staff

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    Mount Stuart Hospital

    Friday, 11 October 2024
  • Though the treatment with Dr Kostalas has been impressive,not so impressed with Mount Stuart itself.

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    Mount Stuart Hospital

    Friday, 11 October 2024
  • The nurse that checked me in was made to stand at the computer trolley which was most uncomfortable for her.

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    Mount Stuart Hospital

    Friday, 11 October 2024
  • I haven't been in hospital since I was 11 so 47 years on I was very nervous about having a hip replacement. I needn't have been as the care provided by absolutely everyone I met or spoke to on the phone was wonderful. My consultant Ben Holdroyd explained everything clearly and I felt I could ask him anything. I cannot praise all of the staff I met in my 3 day stay enough. On the day of the op everyone was great. Nothing was too much trouble and they made me feel welcome and relaxed. Particular thanks to nurse Julie, physio Lauren and Julie and team for the wonderful food! If you ever need to use any services offered by Mount Stuart you won't be disappointed. Thanks all!

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    Mount Stuart Hospital

    Thursday, 10 October 2024
  • Can't fault anything about my experience at mount staurt, all staff were very efficient, polite and extremely helpful and friendly It was clean and there was a calm atmosphere throughout

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    Mount Stuart Hospital

    Sunday, 6 October 2024

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