Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • From reception to the staff both in and out of theatre were excellent.

    star rating

    North Downs Hospital

    Saturday, 16 November 2024
  • North Downs Hospital is one of the best hospitals that I have attended over many years. Without exception all the staff that we came across were kind, helpful and considerate and went out of their way to help me with my difficult circumstances.

    star rating

    North Downs Hospital

    Wednesday, 13 November 2024
  • star rating

    North Downs Hospital

    Thursday, 7 November 2024
  • Both in/out patient and admin at North downs staff are consistently excellent. They have helped me when I have phoned in for advice or appointment issues.

    star rating

    North Downs Hospital

    Wednesday, 6 November 2024
  • The surgery was absolutely fantastic. The admin support was very poor e.g. I was given an appointment over the phone which did not make it to the system and was it not honoured.

    star rating

    North Downs Hospital

    Monday, 4 November 2024
  • My husband saw Mr Papinkinos recently at North Downs. Excellent service and lovely staff. Highly recommend.

    star rating

    North Downs Hospital

    Wednesday, 23 October 2024
  • Swift service no wait time Very clean everywhere

    star rating

    North Downs Hospital

    Monday, 21 October 2024
  • I will not hesitate to recomend North Downs to others.

    star rating

    North Downs Hospital

    Wednesday, 16 October 2024
  • All staff friendly and helpful.

    star rating

    North Downs Hospital

    Wednesday, 16 October 2024
  • A massive thank you to all the nurses and staff who help keep the hospital running and making my mothers post surgery an easy and enjoyable one! Thank you for taking care of her. Really appreciate it. God bless you all.

    star rating

    North Downs Hospital

    Friday, 11 October 2024
  • Positive experience with good outcome.

    star rating

    North Downs Hospital

    Friday, 11 October 2024
  • Apart from the long wait to go for surgery everything was good

    star rating

    North Downs Hospital

    Thursday, 10 October 2024
  • I don’t think anything further is required. The stars explain it all.

    star rating

    North Downs Hospital

    Tuesday, 8 October 2024
  • I wanted to appreciate the team. A nurse called juliana she’s so sweet and professional. Dr Samar shoeir such a professional Dr. My surgery went so well and very quickly. She came to check up on me after I woke up . I highly recommend dr shoeris magical hands to anyone who needs good health. I went home smiling and happy . The food was so nice 😊

    star rating

    North Downs Hospital

    Monday, 7 October 2024
  • Helpful and friendly.

    star rating

    North Downs Hospital

    Monday, 7 October 2024

Leave your Feedback

If you would like to leave feedback regarding your care at a Ramsay Health Care facility please follow one of the links below to submit your feedback