COVID-19

Feeling safe during

All of us at Ramsay Health Care understand that attending hospital can be anxious time for many people, and even more so currently with the impact of COVID-19 on all our lives.

What makes us unique

Our patients are at the heart of what we do

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    Friendly hospitals

    Our company ethos "People caring for people" means that every single day our teams selflessly put our patients' needs before their own to help deliver quick access to treatment, so you and your family do not have to worry and wait.

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    Consultant led care

    With more than 2500 consultants throughout the UK, you can opt for a specialist in the treatment you require. They will remain dedicated to your care throughout your stay and follow-up consultations.

  • excellent-infection-icon

    Excellent infection prevention

    Full adherence to all guidance issued from professional organisations including the Government and Public Health England.

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    Patient Support

    We can provide access to a dedicated member of staff to talk through any concerns you may have prior to attending hospital.

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    Free on-site parking

    Our hospitals are ensuring we have as many free car parking spaces available for our patients as possible.

Our Patients’ Peace of Mind Pledge

Our patients can trust that all of our hospitals have committed and dedicated teams working tirelessly to ensure excellent safety and care is provided at all times, and in line with current guidance from Public Health England.

We understand that attending hospital can be an anxious time for many people, and even more so currently. Our hospitals have been successfully carrying out operations throughout the COVID period, and providing support to the NHS.

We pledge to our patients we will do all we can to alleviate your concerns, reassure you and make your appointment or surgical admission as smooth and stress-free as possible.

Safety

Full adherence to all guidance issued from professional organisations including the Government and Public Health England.

Testing

All patients having a procedure are swabbed for COVID-19 72 hours prior to admission.

Virtual Consultation

We are undertaking consultations virtually where possible to minimise visits to the hospital.

Clinical Processes

All staff are receiving ongoing infection prevention training.

Patient Pathways

We have segregated our patient pathways.

Training

All staff are receiving ongoing infection prevention training.

Cleanliness

We have increased cleaning rotas for common touch point areas.

Reducing Footfall

We are requesting that only patients attend the hospital.

PPE

We have maintained Personal Protective Equipment supplies and are ensuring our staff are wearing surgical masks to protect you.

Admissions

We have staggered admission times for our patients to ease the patient pathway.

Social Distancing

We have implemented social distancing in public reception and waiting areas.

Car Parking

Our hospitals are ensuring we have as many free car parking spaces available for our patients as possible.

Hand Hygiene

We have increased hand washing and alcohol gel dispensing facilities.

Patient Support

We can provide access to a dedicated member of staff to talk through any concerns you may have prior to attending hospital.

Important Information for Visitors

When you visit one of our hospitals, the safety and wellbeing of our patients, doctors and staff is our number one priority. We are completely committed to this, and have fully adhered to all guidance issued by the Government and Public Health England. Please read more information about attending one of our hospitals during COVID-19: https://www.ramsayhealth.co.uk/covid-19-faq

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