Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

Patient Feedback

Hear from our patients talk about their recent experience with us

  • Very attentive and friendly staff. Was looked after throughout my stay. Thank you to everyone involved

    star rating
    West Midlands Hospital - Wednesday, 8 October 2025
  • Fantastic hospital, worth more than 6 stars I spent a day and a half there nothing was too much trouble staff excellent

    star rating
    Mount Stuart Hospital - Tuesday, 7 October 2025
  • All told my visit was excellent, very clean and tidy , and everyone was very helpful and friendly

    star rating
    Woodland Hospital - Tuesday, 7 October 2025
  • Top notch medical care and facilities

    star rating
    Oaks Hospital - Tuesday, 7 October 2025
  • People are lovely but I have never been seen at my appointment time. Expect a 20 min delay at least, every time. Not good enough.

    star rating
    Stourside Hospital - Tuesday, 7 October 2025
  • Ramsay Health Care UK has mixed reviews. Here are some key points ¹ ²: - *Overall Rating*: 3.2 out of 5 stars based on 540 reviews - *Pros*: - *Friendly Staff*: Many employees praise their colleagues and some managers for being supportive and kind. - *Job Satisfaction*: Some staff members enjoy their work and appreciate the flexible hours. - *Excellent Facilities*: Modern hospitals with good equipment. - *Cons*: - *Poor Management*: Many reviews criticize management for being unprofessional, unsupportive, and prioritizing profits over staff well-being. - *Work-Life Balance*: Long hours, heavy workload, and insufficient staffing. - *Bullying and Toxic Culture*: Several employees reported experiencing or witnessing bullying and harassment. - *Areas for Improvement*: Support from managers, work-life balance, and addressing bullying and toxic behavior. Some employees have praised specific aspects of their experience, while others have had negative encounters. It's essential to consider multiple sources when evaluating Ramsay Health Care UK ¹ ².

    star rating
    Ramsay Health Care UK - Tuesday, 7 October 2025
  • My visit was to see my Consultant, which happened , the venue is irevellent. The meeting place is just that !

    star rating
    North Downs Hospital - Tuesday, 7 October 2025
  • I had a procedure with Mr Shah yesterday as a day patient. I cannot praise the Winfield Hospital staff enough. I felt safe and cared for at all stages. All staff were amazing and this really helped to keep me calm and relaxed during the procedure. Thank you

    star rating
    Winfield Hospital - Tuesday, 7 October 2025
  • Very good experience

    star rating
    Rowley Hospital - Tuesday, 7 October 2025
  • Euxton Hall, along with the ramsay group, are amazing! The waiting time isn't too long, the staff demonstrate excellent patient care and the facilities are of a very high standard. The treatments over the years with Dr. Head-Rapson have been life changing for me and have given me a better quality of life all around. The Dr and his full team are truly wonderful. They are a shining example of customer focused care, good practice, patient understanding and compassion. Well done to the whole team, you are amazing!

    star rating
    Euxton Hall Hospital - Tuesday, 7 October 2025
  • All staff at the hospital were kind and caring . I was looked after very well and Communication was excellent

    star rating
    Woodland Hospital - Tuesday, 7 October 2025
  • I cannot praise the Winfield staff enough. I felt safe and cared for at all stages. All staff were amazing and this really helped to keep me calm and relaxed. Thank you 😀

    star rating
    Winfield Hospital - Tuesday, 7 October 2025
  • Excellent, not kept waiting, receptionist friendly& professional,Mr Shanker excellent !

    star rating
    Park Hill Hospital - Tuesday, 7 October 2025
  • Rowley hall is set in lovely grounds and all the staff I met were lovely

    star rating
    Rowley Hospital - Tuesday, 7 October 2025
  • I had a procedure with Mr Shah yesterday as a day patient. I cannot praise the Winfield Hospital staff enough. I felt safe and cared for at all stages. All staff were amazing and this really helped to keep me calm and relaxed during the procedure. Thank you 😀

    star rating
    Winfield Hospital - Tuesday, 7 October 2025

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Important Information

The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.

No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.

Ramsay is a trusted provider of plastic or reconstructive surgery treatments as a part of our wrap-around holistic patient care. Our personal, friendly and professional team are here to support you throughout to ensure the best possible care. All procedures we perform are clinically justified.

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Ramsay Health Care UK is not currently recruiting for any roles based outside of England. If you are interested in applying for a role with Ramsay Health Care UK, please note that all available positions are advertised exclusively on our official website: https://www.ramsayhealth.co.uk/careers. Be cautious of individuals or organisations that approach you directly for remotely-based roles. Always verify the authenticity of the job offer and be careful with whom you share your personal information. For more information and advice on employment fraud, please visit: https://www.ramsayhealth.co.uk/careers/recruitment-fraud