Access same-day online GP appointments with Ramsay's Online GP Service, 8am to 10pm, 7 days a week. Receive personalised advice from a GP by video or phone and should you require access to further treatment, a referral to specialist care.
Ramsay Health Care has partnered with HealthHero to provide convenient access to online private GP appointments at your convenience, all for an affordable price of £49.
Your GP can write a letter of referral if you need to see a specialist for ongoing treatment. You can choose to be referred to one of Ramsay’s 34 hospitals across England.
Musculoskeletal, Dermatology, Medication queries, Paediatrics, Women’s health, Heart problems, Ear, Nose, Throat, Stomach problems, Rheumatology, Nervous system, Eye and Vision Care, Respiratory, Urinary issues and Men's health.
Ramsay Health Care has partnered with HealthHero to provide fast access to online private GP appointments at your convenience, all for an affordable price of £49.
You can speak to your GP about:
Musculoskeletal, Mental health, Dermatology, Medication queries, Paediatrics, Women’s health, Heart problems, Ear, nose, throat, Stomach problems, Rheumatology, Nervous system, Eye and vision care, Respiratory, Urinary issues and Men's health.
Should the GP feel that you would benefit from seeing a consultant or specialist, they can provide you with an open private referral letter. This referral letter cannot be used to access NHS services in the UK. Referral letters can be posted or emailed directly according to your preference.
If you have private medical insurance you will need to contact your insurer before engaging a consultant or specialist, or accessing any diagnostic or treatment services, unless you are self-funding. The referral letter is not a private medical insurance claims authorisation.
No, you can contact the GP advice line as often as needed. As there is no limit to the number of phone or video consultations, you can book a separate consultation for each individual presenting issue you have.
Most patients receive the advice, reassurance and, where appropriate, diagnosis they need from our doctors, however, if your symptoms require a physical examination, you may be referred to your own GP. The service is not a replacement for your own GP.
Yes. Patient confidentiality is very important, any records remain confidential. Our doctors follow clear guidelines about sharing clinical notes with the patient’s own GPs; when appropriate and with patient's explicit consent, we send any relevant medical notes, including consultation notes for any prescriptions or referrals issued, to the patient’s own GP.
This service is offered by HealthHero, who will also take payment for the service.
You must be 16 or over to use this service.
By accessing our services, you are affirming that you are currently resident in the UK.
The service is available from 8:00am to 10:00pm, UK time, 7 days a week.
The service is not designed to manage multiple health concerns in a single consultation.
HealthHero will need to perform an identity check before you are able to access the services.
The clinician can offer you a private prescription if they feel that prescription medication is indicated.
We cannot issue prescriptions if:
This service is not normally suitable for issuing repeat prescriptions because we are unable to provide you with continuity of care.
If the clinician feels you would benefit from a specialist assessment, they can provide you with an open private referral letter.
This is an open private referral, which means it can be presented to any consultant with the stated specialty. The referral is for private use only and will not be accepted for services provided by state funded healthcare.
Full terms and conditions and privacy policy are available on https://www.healthhero.com/GP-PAYG-Terms-and-Conditions.
You are agreeing to HealthHero’s terms and conditions and privacy policy by booking an online GP appointment.
The information, including but not limited to, text, graphics, images and other material, contained on this website is for educational purposes only and not intended to be a substitute for medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health care provider with any questions you may have regarding a medical condition or treatment.
No warranty or guarantee is made that the information contained on this website is complete or accurate in every respect. The testimonials, statements, and opinions presented on our website are applicable to the individuals depicted. Results will vary and may not be representative of the experience of others. Prior patient results are only provided as examples of what may be achievable. Individual results will vary and no guarantee is stated or implied by any photo use or any statement on this website.
Images used on this website were photographed before social distancing measures and guidelines were put into place.
Ramsay Health Care UK is not currently recruiting for any roles based outside of England. The only international recruitment we are currently undertaking is for qualified health care specialists looking to relocate to one of our UK facilities (e.g. RN’s, Allied Health specialists). If you’re wanting to apply for a role with Ramsay Health Care UK, all currently available positions are advertised on our website: https://www.ramsayhealth.co.uk/careers. Please be wary of people approaching you directly for remotely-based roles and please be careful who you share your personal information with. For advice on employment fraud please visit https://www.actionfraud.police.uk/a-z-of-fraud/recruitment-scams