We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.
Miss Lone and the whole gynaecology team are amazing!! Usually anxious and nervous, I had the best experience during my surgery and everything was first-class start to finish. Would recommend this clinic in a heartbeat. Thank you all ❤️🥹
Duchy Hospital
Wednesday, 15 May 2024
Overall excellent regarding staff but I marked good twice because there was only one patient toilet and it felt embarrassing waiting outside the door in a busy corridor overlooked by the waiting room. Also, the floor had a lot of toilet paper scraps on it. Also, I found the waiting area to be a bit stressful as there were only uncomfortable banquette style seating. Personally, I prefer an individual chair and don't enjoy sitting right up close to other people.
Duchy Hospital
Wednesday, 15 May 2024
Just been in for a knee arthroscopy. From my initial consultation with Mr Kincaid. Arranging the surgery with his secretary. Post and pre op all the staff and their care was spot on. Felt.in safe hands throughout and everyone had a smile on their face!!!!
Duchy Hospital
Thursday, 2 May 2024
Helpful and clean
Duchy Hospital
Tuesday, 23 April 2024
I was generally impressed with the expertise and warm, caring approach of clinical and non-clinical team members. Just a couple of negative reflections: on my first night I was wearing mechanical compression socks. The pumps are so noisy it is impossible to sleep. I asked a nurse if my pump was faulty but she said that all pumps were the same and most patients lost a whole night's sleep just as I did. During the following night, I suffered from gastric issues and had to go to the bathroom three times. I reported this to the night nurse when she visited. I eventually got to sleep at around 3am. The night nurse was aware I had lost almost two nights of sleep and was utterly exhausted but nevertheless, she woke me at around 0615. A day shift nurse asked me how I was and I complained about the night nurse to be told I was roused simply because the night staff were awake and that there was no reason I should not have been allowed to sleep for longer. Disappointing.
Duchy HospitalWednesday, 17 April 2024
All staff very friendly from cleaners, kitchen staff to nurses and doctors. Cleanliness of room excellent. Food also excellent.
Duchy Hospital
Thursday, 11 April 2024
My experience with the Duchy hospital was first class.
Duchy Hospital
Sunday, 7 April 2024
Had gallbladder removal surgery here yesterday. Absolutely first class service from start to finish. All the staff were fantastic and nothing was too much trouble. My surgeon was so reassuring and friendly. Really glad I chose The Duchy Hospital. Highly recommend.
Duchy Hospital
Thursday, 4 April 2024
Had gallbladder removal surgery here yesterday. Absolutely first class service from start to finish. All the staff were fantastic and nothing was too much trouble. Mr Finlay my surgeon was so reassuring and friendly. Really glad I chose Ramsay Healthcare at The Duchy Hospital. Highly recommend this hospital.
Duchy Hospital
Thursday, 4 April 2024
Friendly welcome at the desk. Clear instruction on paperwork needing to be completed. comfortable, tidy waiting area.
Duchy Hospital
Thursday, 21 March 2024
Would highly recommend The Duchy and it,s staff.
Duchy Hospital
Sunday, 3 March 2024
Found the service to be very good, friendly and helpful staff who provided an excellent service. Difficult to find a parking space at times.
Duchy Hospital
Sunday, 3 March 2024
Very good place
Duchy Hospital
Thursday, 29 February 2024
The Duchy is a pleasant environment to visit when under stress for surgery. Private, clean and patient care superb. Easy parking.
Duchy Hospital
Thursday, 15 February 2024
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