Patient Feedback

Patient Feedback

We are committed to providing the very best possible patient experience and your feedback is a really important way of helping us to achieve this. Patients are always keen to hear about the positive experiences of others when choosing a hospital.

  • Very kind and welcoming staff. The nurses were lovely and caring. Can't fault any of them or the hospital itself. Very clean and tidy

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    Duchy Hospital

    Friday, 18 October 2024
  • I had my surgery on 1st of October and felt like a VIP for the time I was there. From the ladies providing the supper and breakfast, and the caring, dedicated nursing team constantly checking on me, for whom nothing was too much trouble, to the lovely Chris Smith (anaesthetist) putting my mind at rest before the procedure. The warm, genuinely caring theatre staff upon my arrival to the 'table'. Franny who has the 'pleasure' of removing my stitches and re-dressing surgery sites, and, of course, the nicest, most caring consultant surgeon I have ever met, Mrs Rebecca Dunlop, who has given me my confidence and self esteem back. Thank you to all of you xx

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    Duchy Hospital

    Friday, 18 October 2024
  • Professional confidence building meeting

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    Duchy Hospital

    Friday, 18 October 2024
  • Wonderful staff

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    Duchy Hospital

    Thursday, 17 October 2024
  • Extremely friendly and helpful staff.

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    Duchy Hospital

    Tuesday, 15 October 2024
  • Very good experience

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    Duchy Hospital

    Tuesday, 15 October 2024
  • Excellent facility

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    Duchy Hospital

    Monday, 14 October 2024
  • Very happy with the Duchy hospital

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    Duchy Hospital

    Tuesday, 8 October 2024
  • All staff were friendly and helpful. I didn’t have long to wait to see Mr Butler.

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    Duchy Hospital

    Friday, 4 October 2024
  • The Duchy hospital had a lovely waiting area, And very nice and helpful Receptionists.

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    Duchy Hospital

    Tuesday, 1 October 2024
  • I had my gallbladder removed on July 8th at The Duchy. Everything went very smoothly from the moment I arrived to the time I walked back out the door. I met my surgeon Mr Pyser, a lovely laid-back man, who made me feel very calm, as I was very scared of this surgery due to other health problems. I couldn't believe how fast my surgery was after consultation, 3 weeks. I want to give Nurse Jo a huge shout-out, I immediately took to her, kindness is her middle name. She guided me through, took me down to the theatre and was there when I opened my eyes and continued to be hands-on throughout, a big thank you Jo.. It is possible I missed the 24 hour after op call, but things seemed to be fine except the bruising, one the size of a football which I proudly showed off !! But after 20 yrs of sufferance from my gallbladder, it was a small price to pay !! No more gallbladder attacks, its bliss !! Thank-you to everyone, from receptionists to nurses to my surgeon, A big Thank you all so much.

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    Duchy Hospital Thursday, 26 September 2024
  • As I expected

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    Duchy Hospital

    Thursday, 26 September 2024
  • I felt comfortable and relaxed

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    Duchy Hospital

    Thursday, 26 September 2024
  • I just would like to say I have never met a better group of people from the pre op staff through to surgeon Mr Finlay and after care , I had gaul bladder removal here and my treatment as a patient could not have been any better , what a lovley lovley group of professionals, THANK YOU SO MUCH X

    star rating

    Duchy Hospital

    Friday, 20 September 2024

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